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Case Study: ColourFi Remotely Tests Product Features to Increase Customer Satisfaction

author avatar By remote.it December 3, 2019   IN   Case Study 1 comments

Manually managing IP addresses for devices, VPNs, and firewall access to work with equipment that’s installed at customer sites can be a frustrating endeavor. ColourFi used remote.it’s virtual private internet solution to eliminate the need to track device IP allocations, and can now securely connect to devices no matter their IP.

From the ColourFi Case Study:

By utilizing remote.it’s VPI solution, ColourFi no longer has to rely on global IP addresses, VPNs, and challenging configuration changes to customer firewalls to successfully deploy and test its solutions. With remote.it providing secure network access to ColourFi, technicians can now see the screen at the customers’ locations, remotely transfer files and updates, and use Secure Shell (SSH) to log in and work with equipment without the need to dispatch a technician to the site.

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